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When I brought our BMW to Peter for an oil change and advised him of a concern, he squeezed our car in to a busy day, ran a series of diagnostics, did a road test, and took the time to explain everything in detail as he pointed items out on the vehicle. In the end, he only charged for the oil change despite the fact that the diagnostics alone would’ve cost $70-120 at most other shops. This was our first visit. He’s earned our business. Oh, and I rarely take the time to write reviews, so this indicates how impressed we were.